Our Shoe Fit Process
Bring in your current running shoes
Our employees are able to tell a great deal from wear patterns and stresses on your old pair of shoes, and will help us to make adjustments and determine which is best.
Bring a pair of the socks you run in
Socks can make a big difference when trying on shoes. For example, wearing a thinner sock than what you regularly run with, may give you the feeling that your new shoes will be too loose when trying them on.
Tell us your story
Our staff love to hear about your running history, personal stories, or injuries. All of this information can help fit you in the proper shoe.
Take them out for a run
That’s right, we let our customers run with the shoes on our indoor treadmill, or if the weather is agreeable, for a few blocks outside. The best way to know if a running shoe is going to work out or not, is to actually run in it.
Choose Function over Appearance
Remember that appearances aren’t everything, the most important thing when it comes to running shoes, is how well it functions to keep you injury free and running happy.
Community Discounts
We offer many local companies and organizations corporate/group discounts on shoes and gear as a way to say “thank you” to the community that has supported us since 1973.
Refund Policy
We want you to be happy in your new shoes so you can keep movin’. If you are not completely satisfied with your shoe purchase from us, please return them in clean condition within 30 days of purchase so we can find a better solution. Use them, but if they aren’t feeling right please bring them back to the shop as soon as you can for a refund or exchange. Any other gear (i.e. accessories, socks, nutrition, and apparel) may be returned within 30 days for a refund or exchange as long as the gear is unused and the packaging is intact. All sales are final for items marked as used.
